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Voice Recording

We offer voice recording as an add-on to all our business communication solutions including business phones, call centres and multiparty conferencing.

Our setup is superior to the traditional trunk recording system as you can configure "on-demand" recording. This means that specific calls can be recorded from any extension by simply entering a pre-defined code before the actual telephone number. Also you can configure the system to record calls by incoming/outgoing telephone numbers or by extensions.

Playing back recorded calls or conversations is easy. They can be either listened directly on a handset or downloaded to the user's PC through a simple web-based application.


Benefits

  • No custom equipment is required
  • Superior to trunk recording
  • Configurable down to individual calls and extensions
  • Playback on handsets & PCs
  • Archiving via standard IT tools and media
  • Add-on option to all our phone solutions, call centres and multiparty conferencing