Introducing Voiplex, a cutting-edge Unified Communications platform designed to empower businesses of all sizes with seamless, cloud-based telephony solutions. Leveraging the robust infrastructure of the Boom Platform, Voiplex offers a comprehensive suite of features to enhance productivity, flexibility, and collaboration in the modern workplace.
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Whether you're a small business or a large enterprise, Voiplex scales effortlessly to accommodate your needs, supporting from one to thousands of users.
Manage all your communication services through a single, intuitive portal, enabling rapid configuration and deployment for resellers and end-users alike
Stay competitive with flexible pricing models that allow you to create custom deals, ensuring better margins and value for your business.
Voiplex integrates effortlessly with tools like Microsoft Teams and CRMs, streamlining collaboration across devices and platforms. It’s a unified solution designed to enhance communication and productivity.
Voiplex’s scalable features, from AI analytics to video conferencing, ensure your communication system evolves with your business. Stay ahead with a platform built for growth and reliability.
Discover Voiplex's Cutting-Edge Features
Explore a comprehensive suite of tools designed to enhance your business communications, boost productivity, and streamline collaboration.
Seamlessly connect with over 300 CRM systems to enable click-to-dial and screen-popping functions, streamlining your customer relationship management processes.
Enjoy full direct routing or integrate the Voiplex app into Microsoft Teams without the need for additional Microsoft phone licenses, enhancing your existing collaboration tools.
Leverage AI-calculated sentiment analysis on each call to monitor customer satisfaction. Set proactive alerts for specific keywords or topics to maintain high-quality
Manage calls directly from your dashboard with a streamlined softphone interface, offering live call details, control options, and call centre functionalities.
Experience native OS dialling without the need for additional apps. Your SIM card functions as an extension on the platform, ringing simultaneously with your other devices for seamless connectivity.
Monitor live call queues with personalized wallboards and dashboard statistics. Enhance customer interactions with features like call notes, customized outcomes, and AI-driven call summaries.
Utilise a white-labelled video and collaboration platform that supports simultaneous multiple-screen sharing and provides meeting insights, facilitating effective remote interactions.
Access a rich set of telephony features, including unlimited options for hunt groups, IVRs, call queues, and call recording, ensuring efficient and reliable communication channels.
Gain deep insights into your business operations with fully customisable wallboards and reports, analysing customer calling patterns and employee activity to drive informed decisions.